Contact us

Questions, feedback or need more information?
Can't find your question on our information pages or is something unclear? Send an email to support@guteslebend.com. Please provide your name, phone number and city of residence. Share product photos if you are requesting after-sales service.

Customer Service - Opening hours:
Monday to Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday closed.
Frequently asked questions:
Q: How long does it take to receive your package?
A: Please note that it takes an average of 3-7 days for your order to be processed before it is shipped. Rest assured that we will do our best to get your order to you as soon as possible! Once your order has been shipped, the estimated delivery time is 14-30 days, depending on your country or region. Please note that there may be public holidays that may affect delivery times.
Q: What is the company's return policy? A: We will process your return or exchange once we have received your return and inspected the condition of the product. It takes a minimum of 14 days from the date of receipt of the product to process your return or exchange.
Q: How can I contact you regarding my order?
A: You can contact us by email at support@guteslebend.com or by using the form on this page.